Google satisfaction survey found on the Android Messages client

Just the other day, we told you how some Google Pixel 2 XL owners have been asked to take a “one minute” survey to “Help improve Pixel.” If you decide to opt-in, you’ll be asked questions about the level of satisfaction you have with your Pixel 2 XL, and which brand of phone you previously owned. The survey was found on the settings page at the bottom of the handset’s screen.

As it turns out, Google is not limiting the survey to Pixel 2 XL owners. An invitation to answer some questions was also discovered on the Android Messages SMS client, which happened to be running on a ZTE Axon 7. On …


Google seeks feedback from Pixel 2 XL owners, asks users to take survey found in settings

Google wants to make sure that Pixel users are having the best experience possible and are truly enjoying their new phone. To do this, some Pixel 2 XL owners are being asked to take a minute of their time to complete a survey. While looking at the settings page, a notification pops up at the bottom of the screen that says, “Help Improve Pixel: 1 minute survey. You can decide whether to opt-in or opt-out.

Should you decide to take the survey, you are asked questions about your level of satisfaction with the phone, how long you’ve owned it, and the name of the company that made the previous …

Survey: 23% of T-Mobile customers wouldn't switch carriers "for anything"


In a recent tweet, T-Mobile president and CEO John Legere revealed the magic secret behind the amazing run that T-Mobile has been on over the last few years. “Listen to customers, give them what they want and everybody wins!,” the Un-executive of the Un-carrier said. Legere and his team must be doing something right. A survey conducted by Business Insider found that 23% of T-Mobile subscribers will not leave the carrier “for anything.”

AT&T and Verizon were neck and neck with 16% and 15% of customers unwilling to leave each wireless operator, respectively. While Sprint has been making …

Sprint continues to surge; carrier finishes second to Verizon in J.D. Power survey

The nation’s fourth largest carrier, Sprint, appears to be in the middle of a turnaround which carried over with the results of the latest J.D. Power Network Quality Performance survey. Out of the six different U.S. regions that the survey measured, Sprint was second or tied for second in five of them. That is a huge turnaround from three-years ago when Sprint finished dead last by a wide margin in the same survey.

The survey also found that customers opting to sign up for unlimited data plans are more likely to be satisfied with their network. Sprint says that this is good news for them …

Survey shows Samsung Galaxy S8+ producing the highest daily revenue per active user last month

The Apple iPhone has traditionally been the top revenue producing phone in North America. In other words, more games have been purchased by iPhone users than by those sporting an Android handset. And while that continues to be true for the most part, fresh data shows that the iPhone is being challenged by the Samsung Galaxy S8+ and the Google Pixel XL for the title of the top revenue producing phone in North America.

A survey conducted by analytical firm deltaDNA revealed that in North America last month, the phone that produced the most revenue per user on an average day was the Samsung …

Sprint's Claure, T-Mobile's Legere among the most hated CEOs in America says survey

A company called Owler runs a crowdsourced platform that businesses can use to gather intelligence. Owler has come up with a ranking of the most hated CEOs in America, and surprisingly two of the most visible mobile executives were numbers three and four on the list. Before we get into their names, let’s just tell you about the top two names on the survey.

Number one with a score of 21.5 (lower score is worse) was United Airlines CEO Oscar Munoz. This is no doubt the result of the incident last month when a Doctor was dragged off a UAL plane and injured in the process. The victim refused …

Survey: social media use poses risks to young people's mental health, but can do good as well

You do not have to be an experienced psychologist or scholar to suspect that there is a direct relation between young people’s mental health and the fact that most of them spend a substantial part of their time in social media using their phones, tablets or computers. But is the use of a particular social media platform good or bad for the well-being of teens and young adults? Interesting answers to this question can be found in the report of a recent survey conducted by the Royal Society for Public Health (RSPH) in the UK in early 2017. It appears that social media can …

Survey: Android devices now have lower failure rates than iPhones

No matter if your smartphone is an iPhone or an Android model, you have probably experienced app failure, annoying lag, hardware problems or some other kind of malfunction. After all, it is just an electronic device, and no such device or its software are perfect. But you know that, don’t you? What you probably weren’t expecting to hear is that, according to analysts, Android smartphones are generally performing better than their iOS-based rivals in terms of trouble-free operation. 
This is one of of the key findings of a report released by Blancco Technology …

T-Mobile survey finds mobile devices bring families together, not apart

These days, mobile devices have become a scapegoat for breakdowns in parent-children relationships. How many times have you seen a father or mother scold a child for using his or her phone or tablet at a time that the parents considered to be inappropriate? But a new survey taken by ORC Caravan for T-Mobile is revealing something different. Surprisingly, 70% of parents said that mobile technology is bringing their family together.

The 70% of parents who responded favorably to the survey said that smartphones and other forms of mobile technology enable them to communicate to their kids via …

10% of Apple iPhone users will switch to the Samsung Galaxy S8/S8+ says new U.K. survey

According to U.K. mobile phone insurance company insurance2go, 10% of the iPhone owners surveyed said that they would leave Apple to purchase the Samsung Galaxy S8 or Samsung Galaxy S8+. 36% of those avoiding the new Samsung models are doing so because they are scared that the Samsung Galaxy Note 7 battery issue will carry over to this year’s flagship handsets. 38% are concerned that the new Samsung models are going to be too expensive.

The survey also revealed that 30% of LG users are switching to the Samsung Galaxy S8/S8+. Why? 78% are doing so because Sammy’s new flagship models look …