Google reverses servicing policy, no longer replaces defective, out of warranty Nexus 6P units


Bad news for owners of Nexus 6P defective units hoping to get their phones replaced for free. Google had quietly replaced most of Nexus 6P devices affected by hardware issues with Pixel XL units, but only in North America.

Customers in Europe and Australia haven’t been treated the same way, or at least only a small number of Nexus 6P owners have had their phones replaced with Pixel XL devices.

Unfortunately, it looks like Google will no longer replace the Nexus 6P phones and now recommends customers to contact the manufacturer of the device, namely Huawei. It doesn’t matter that …


Some original Apple Watch models brought in for servicing are being exchanged for Series 1 units

If you bring your original Apple Watch in for service, you could end up getting a Series 1 Apple Watch back in return. Apple has informed retail store employees and Authorized Service providers that some original generation Apple Watch units brought in for repair can be substituted with a Series 1 model instead. The substitution will only take place in certain countries, although these markets were not listed by Apple. Additionally, the Series 1 substitutions are limited to Apple Watch units in Silver, Space Gray, Gold, and Rose Gold.

Those who purchased the original Apple Watch are no longer …