HTC U11 ad banned in the UK for misleading consumers about water resistant capabilities

HTC is once again in the spotlight but not for right reasons. Although many would believe that all publicity is good publicity, trying to mislead your customers is likely to hurt your business rather than boost it.

The Taiwanese company has been promoting the HTC U11 in the UK since last year. Starting mid-2017, HTC’s promotional campaign included an ad that was meant to highlight the new squeeze gestures of the U11.

The advert shows British Olympic diver Tom Daley using the HTC 11 at a swimming pool, jumping from the highest platform and taking selfies of himself by squeezing the …


Consumer organization says Sprint's promotion of its 50% off Apple iPhone X deal is misleading

Some consumers are getting the idea that Sprint will sell them the Apple iPhone X for half price. But the truth of the matter is that last week, the nation’s fourth largest carrier said that it will lease you an iPhone X for half off. And while that works out to just $20 a month, when the lease ends in 18-months, guess what? You don’t own the phone. And during the lease period, you have to make sure to keep the phone in good condition.

If you’re a member of Sprint’s iPhone Forever program, you can return the iPhone X after 12 payments and exchange it for the latest model. At that point, …

Australian regulators catch Apple misleading customers about free repairs under consumer law

You might recall the big hullabaloo that occurred last year when Apple was the subject of a class action suit in the U.S. The legal action involved an error 53 message that popped up on certain Apple iPhone models that had parts repaired by unauthorized personnel. With the error message, the affected phone was essentially bricked. The suit was eventually thrown out. In Australia, regulators there are taking Apple to court over essentially the same issue. The Australian Competition and Consumer Commission (ACCC) is accusing Apple of deliberately misleading customers. The trial begins in mid-December.

The …

Facebook Fined $122 Million for Misleading EU Regulators Over WhatsApp Deal

Facebook has been under investigation over its acquisition of WhatsApp in 2014 for some time now. When the EU approved the deal, Facebook claimed that it would be unable to make any connections between the Facebook and WhatsApp accounts of individual users. However, in 2016 the team behind the popular messaging app announced it will be sharing user data with its new parent company.

This sparked an outrage from many users, and also lead to an investigation from the European Commission. Long story short, the Commission concluded that Facebook provided misleading information …

Is the media misleading you about the Samsung Galaxy S8 display?

The Samsung Galaxy S8 is arguably the best smartphone currently available on the marke; it has the one of the best designs of any phone in history; and, it is certainly the best phone Samsung has ever made. That said, there is one thing that has bugged me in the hype of the launch of the Galaxy S8 and S8 Plus — do consumers really understand what they’re getting in the display?

The issue is this: Samsung’s “Infinity Display” is gorgeous, but most places you might look for information about said display will tell you that the device has a Quad HD display …