As many as 40,000 OnePlus customers were affected by theft of credit card data

Earlier this week, we told you that OnePlus had to stop accepting credit cards for purchases made on its website. A security breach allowed customers’ credit card information to be stolen while in the middle of completing a transaction online. According to the company, the breach was executed by a malicious script that had been running on one of its payment processing servers since the middle of November. With a third party security firm investigating the matter, OnePlus says that it has discovered how and where the attack was introduced to its server, although it doesn’t know if it was installed …


Verizon offers up to $450 off certain high-end Android phones for new customers with a select trade

If you’ve been thinking about leaving another carrier and making the move to Verizon, the nation’s largest carrier has a great deal on certain top-shelf Android handsets. Port over your existing number, activate a new line on the carrier’s unlimited plan, and purchase your new handset using the Device payment plan to qualify. Verizon is giving you the opportunity to save as much as $450 on the purchase of a new Android phone. If you qualify, you will receive a $150 gift card and as much as $300 in credit for an eligible trade. The latter will be credited to your Verizon account over 24 months ($12.50/month).

The …

OnePlus rewards customers who bought the OnePlus 5T Star Wars Edition

OnePlus 5T Star Wars Edition is a love letter to Star Wars and OnePlus fans alike, so those who bought the smartphone should already feel special. Well, if you’re the proud owner of such a device, you’ll probably feel even more special knowing that OnePlus will name a star after you.

The Chinese company has just announced it will reward the first 37 customers who purchased the OnePlus 5T Star Wars Edition by naming a star after each of them. The initiative is possible thanks to OnePlus’ partnership with Star Register, world’s largest and most recognized commercial …

Sprint may start offering free Hulu service to unlimited customers

It looks like Sprint plans to take on T-Mobile and AT&T with a special offer for its customers. After the two carriers announced their unlimited customers would get free Netflix and HBO, respectively, Sprint now has similar plans regarding the offering of free streaming service to consumers.

According to an internal note from Wave7 Research, Hulu streaming service will be provided for free by Sprint to all unlimited customers.

Sprint is planning to include TV shows from Hulu with its unlimited plans. Dealers have been told that this is ‘coming soon.’ …

Apple starts shipping iPhone X pre-orders to Sprint customers

If you’ve been lucky enough to have your iPhone X pre-order go through, then you probably wonder if your device will reach to you on November 3, as Apple promised. Considering the Cupertino-based company, as well as some carriers have already moved the shipping date by 1 to 3 weeks, it’s a valid question.

Apparently, Sprint has already started shipping the first iPhone X units to customers who placed their orders on October 27. It’s the first carrier in the United States that is sending shipping notifications to its customers, so if you chose Sprint when pre-ordering …

Business customers rate T-Mobile the number one U.S. wireless carrier according to J.D. Power

You might think that it is mostly younger consumers who flock to T-Mobile, attracted by its brash president and CEO John Legere. In addition, the carrier’s in your face ads and attitude would seem to be more suited toward those not old enough to remember a world without smartphones. Today, the J.D. Power 2017 U.S. Business Wireless Satisfaction Study was released, and surprisingly it showed that large, medium and small businesses ranked T-Mobile the highest in wireless customer satisfaction.

According to the survey, employees working for a company that offers its workers unlimited data are …

Apple's retail chief says Apple Stores won't upsell the iPhone X to customers


Imagine this scenario. You walk into the Apple Store near you sometime in 2018 and the location has a number of Apple iPhone X units running on one of the tables. But you walk right past the premium tenth anniversary model and pick up the Apple iPhone 8 because that is the model you want. And just as you are ready to pay for the device, a member of the Apple Store team starts to upsell you on the iPhone X. It has an OLED screen, a larger battery, and of course it features Face ID. And that edge-to-edge display is gorgeous. Before you know it, your $699 purchase has turned into a budget busting …

Supreme Court ruling leaves Samsung unable to force customers into arbitration to settle disputes

The U.S. Supreme Court has ruled against Samsung by letting a lower court ruling stand. The ruling prevents Samsung from using the warranty that it included inside the boxes containing Samsung Galaxy S handsets, to force its customers into arbitration to settle any disputes. Companies favor forced arbitration because it allows them to set up the rules including how the arbitrator is selected. In addition, most arbitration agreements prevent the customer from starting a class action suit. Most arbitration clauses are written to limit the number of options an angry customer has against a company.

In …

Microsoft to discontinue Groove Music app, transitions Music Pass customers to Spotify

Microsoft has just announced that it will drop support for its Groove Music app after December 31, 2017. The company’s music streaming service will no longer offer customers the option to stream, purchase, and download music starting next year.

The reason is simply to deduct, and even Microsoft admits in the announcement that its service hasn’t been able to meet customers’ demands. The competition was tougher and Groove Music was becoming slowly completely redundant on a market that’s already becoming pretty crowded.

With the continued advancement of music …

Verizon to drop 8,500 rural customers on October 18th

In the highly competitive business of providing wireless service to cellphone, smartwatch and tablet users, most carriers like to add subscribers, not remove them. But back in June, we told you that the nation’s largest carrier, Verizon Wireless, was planning on dropping some customers in rural parts of the country who get free roaming thanks to the LTEiRA program. As we told you back then, this program gives 21 regional carriers access to Verizon’s technology and network; in return Verizon customers get free roaming on these regional carriers.

The problem for Verizon is that the LTEiRA …