French consumer fraud watchdog opens investigation into Apple "planned obsolescence"

France’s DGCCRF, the consumer fraud watchdog arm of the French Economy Ministry, has opened a preliminary investigation of Apple and the company’s alleged deception and planned obsolescence practices.

This, of course, refers to recent findings that Apple artificially slows down iPhones with older batteries. Apple had not admitted to the practice until a user investigation uncovered it and benchmarks confirmed. Apple has only then issued a public apology and reacted by slashing $50 off the cost of its battery replacement program, bringing the price down to $29.
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Consumer Reports subscribers rank Sprint dead last among the four major U.S. carriers

According to Consumer Reports latest survey to determine the best carrier, which is based on votes cast by the magazine’s subscribers, small carriers finished at the top of the list while large carriers like AT&T and Sprint finished at the bottom of the survey. The three that finished on top, Consumer Cellular, Project Fi, and Ting all scored high for value. It was Consumer Cellular that took home the trophy as the overall number one ranked carrier.

In case you’re unfamiliar with the top ranked trio, Consumer Cellular is a post-paid MVNO. Project Fi is the hybrid pre-paid MVNO owned …

Consumer Reports ranks the iPhone X lower than Galaxy S8… and iPhone 8, too

The Consumer Reports’ take on Apple’s newest iPhone X is finally in, and, after perusing it for a while, the renowned testing grounds for all things capitalist and consumerist, came in with the verdict: “meh.” We kid, but, while they praised the camera and the display, the folks at Consumer Reports found a few flaws that  prevented the iPhone X from taking the top spot in the smartphone ranks.
Chief among those were durability and battery life. While most folks would put a case on a $999 phone, Consumer Reports still found it guilty in failing …

Consumer Reports recommends the Samsung Galaxy S7 over the Apple iPhone 8

Non-profit magazine Consumer Reports provides readers with unbiased recommendations. In its latest look at the smartphone industry, CR recommended that its readers purchase the 2016 Samsung Galaxy S7 over the brand spanking new Apple iPhone 8. Yes folks, that is not a typo. And not only did last year’s Galaxy model top the iPhone 8, so did this year’s Samsung Galaxy S8 and Samsung Galaxy S8+.

Consumer Reports gave the Samsung Galaxy S8 and the Samsung Galaxy S8+ each a score of 81. The Apple iPhone 8 and the Galaxy S7 both tied with scores of 80. Despite the tie, the magazine recommended …

Internal Microsoft memo blasts Consumer Reports' Surface complaints

Recently, a survey of 91,000 laptap and tablet buyers put together by Consumer Reports, found that 25% of Microsoft’s Surface devices have problems by the second year of ownership. As a result, the magazine.pulled its recommendation of Microsoft’s Surface tablets because of poor reliability. Among the devices losing their recommended status are the Surface Pro tablet and the Surface Book. Consumer Reports now says that it can not recommend any other Microsoft built tablet because of “poor predicted reliability.” Some of the issues that Surface tablet users have complained about include unresponsive …

Consumer advocacy groups ask Attorney General Sessions to block AT&T's purchase of Time Warner

Several consumer advocacy groups have written U.S. Attorney General Jeff Sessions asking him to block AT&T’s purchase of Time Warner. The groups worry that AT&T would lose the incentive to widely distribute Time Warner programming after closing on the $85.4 billion transaction. The seven groups asking Sessions to block the deal include Common Cause, Consumer Federation of America, Consumers Union, Public Knowledge and other groups.

In a letter written to the Attorney General, executives of the seven firms said that approving the deal could lead to a stifling of innovation in the …

Galaxy S8 and Galaxy S8+ named top smartphones on the market by Consumer Reports

Ths Samsung Galaxy S8 and S8+ are the current top smartphones money can buy, well ahead of all the competition, claims testing publication Consumer Reports.

Samsung’s latest flagships have secured the two top spots on CR’s list thanks to their beautiful design, great battery life, vibrant displays, and “stunning” cameras.

The outlet’s findings, after rigorous testing, also indicate that the S8 and S8+ are among the toughest high-end smartphones, successfully passing a dunk tank test, which was last year failed by the rugged S7 Active. As far as all-glass, …

Australian regulators catch Apple misleading customers about free repairs under consumer law

You might recall the big hullabaloo that occurred last year when Apple was the subject of a class action suit in the U.S. The legal action involved an error 53 message that popped up on certain Apple iPhone models that had parts repaired by unauthorized personnel. With the error message, the affected phone was essentially bricked. The suit was eventually thrown out. In Australia, regulators there are taking Apple to court over essentially the same issue. The Australian Competition and Consumer Commission (ACCC) is accusing Apple of deliberately misleading customers. The trial begins in mid-December.

The …

Apple is quietly preparing to become the king of consumer AR

It’s already been established that Tim Cook, Apple’s CEO, is really pumped for augmented reality, as he’s previously gone on record as saying his company plans to heavily invest in the technology in the long run. And it seems that wasn’t just empty talk, either, as, according to a Bloomberg report, “hundreds of engineers are now devoted to the cause” of bringing AR to Apple’s products, a result of the company carefully picking up talent from around the world for several years now.

The company is reportedly heavily investing into what it believes is its …

Phil Schiller says Apple is working with Consumer Reports in wake of MacBook Pro battery issues

MacBook Pro In a year that’s been largely lackluster for Apple and downright bizarre for battery technologies, Consumer Reports’ refusal to recommend the new MacBook Pro feels like a too perfect microcosm of the past twelve months. In the wake of online complaints surrounding the recently refreshed laptop line’s longevity, the review stalwart handed the 15-inch version of the laptop… Read More

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